
Guest Relations Executive
1 day ago
At Communion Cafe, Navi Mumbai we believe every guest interaction should be memorable. We are looking for a Guest Relation Executive who can be the face of our hospitality — warm, professional, and always attentive to detail.
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Responsibilities
- Greet and welcome guests warmly, ensuring a lasting first impression.
- Manage reservations, waitlists, and guest seating efficiently.
- Assist guests with menu queries, special requests, and dietary needs.
- Build strong relationships with regular guests and recognize VIP customers.
- Handle guest feedback and complaints with professionalism and empathy.
- Coordinate with service staff, kitchen, and management for smooth operations.
- Maintain a clean, organized, and inviting reception/host area.
What We're Looking For
- Excellent communication and interpersonal skills.
- A friendly, professional, and approachable personality.
- Strong organizational and multitasking abilities.
- Prior experience in hospitality, F&B, or guest relations is a plus.
- Ability to remain calm and positive in a fast-paced environment.
Why Join Us?
- Opportunity to be part of a growing, guest-centric brand.
- A dynamic work environment with a focus on hospitality excellence.
- Career growth and learning opportunities in the F&B industry.
If you have a passion for creating memorable guest experiences, we'd love to meet you
Apply now by sending your CV to [Email/ Easy Apply].
Your work experience in the F&B sector e.g. café shall be considered as an added advantage.
RSVP: Ms. Wilma 9819470809
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