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Customer Experience Specialist
3 weeks ago
At the heart of our esteemed dining establishment lies a commitment to delivering exceptional service. To this end, we are seeking Service Staff who embody a passion for providing warm and professional guest interactions.
We offer an opportunity to work in a dynamic environment where teamwork and effective communication are paramount. As a key member of our hospitality team, you will play a vital role in ensuring seamless guest experiences while maintaining high standards of quality and consistency.
The ideal candidate will possess excellent interpersonal skills, be able to work well under pressure, and demonstrate a positive attitude. Previous experience in a similar setting is desirable but not essential.
Key Responsibilities:
- Providing attentive and courteous service to guests
- Taking and serving food and beverage orders efficiently and accurately
- Maintaining high standards of cleanliness and presentation throughout the restaurant
- Assisting with billing, guest queries, and upselling signature dishes
- Supporting the team in day-to-day operations to ensure smooth service delivery
Requirements:
- A strong ability to communicate effectively with colleagues and guests
- Excellent time management and multitasking skills
- A positive and proactive approach to work
