Regional Training

2 weeks ago


Kolkata, West Bengal, India 859 FLEXTRONICS TECHNOLOGIES(INDIA) PVT. LTD., Full time

Job Summary

We are looking for a skilled Regional Training & Technical Support Lead to join our team at 859 FLEXTRONICS TECHNOLOGIES(INDIA) PVT. LTD. The successful candidate will be responsible for identifying training needs of our Field teams, creating training content, and providing technical support.

  • Identify training needs of Field teams (ASPs)
  • Create training content - Both product & process
  • Train planning and execution
  • Measure and improve training effectiveness
  • Provide technical support to Field teams
  • Interface with customers (brand) to escalate field technical issues
  • Liaise with brand to get solutions
  • Impart training to internal team
  • Develop self-learning abilities to upgrade and keep the team updated

Requirements

  • Technical Qualification (Min. Diploma in Electronics / comm.)
  • Minimum 4 years to Maximum 6 years of experience in handling Computer hardware support and Training – L3, L4
  • Experience in handling multiple service outlets (Computer hardware)
  • Ensure ASP (Authorized Service Partner) training and enhance their technical skill level
  • Report to regional managers on a regular basis

What We Offer

  • Health Insurance
  • Paid Time off


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