Regional Training Specialist
6 days ago
Description
To support our exceptional teams who build innovative products and drive our growth, we're looking to add a Regional Training & Technical Support Lead located in our Kolkatta office.
- Identify training needs of our Field team (ASPs)
- Create training content - Both product & process
- Plan and execute training sessions
- Measure and improve training effectiveness
- Provide technical support to our Field team
- Interface with customers (brand) to escalate field technical issues
- Liaise with brand to get solutions
- Impart training to our internal team
- Develop self-learning abilities to upgrade and keep the team updated
The experience we're looking to add to our team:
- Technical Qualification (Min. Diploma in Electronics / comm.)
- Minimum 4 years to Maximum 6 years of experience in handling Computer hardware support and Training – L3, L4
- Experience in handling multiple service outlets (Computer hardware)
- Ensure ASP (Authorized Service Partner) training and enhance their technical skill level
- Report to the regional managers on a regular basis
What you will receive for the great work you provide:
- Health Insurance
- Paid Time off
Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.
Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services.
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities.
Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law.
Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process.
Please advise us of any accommodations you request to express interest in a position by emailing:
Please state your request for assistance in your message.
Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the email address.
Flex will contact you if it is determined that your background is a match to the required skills required for this position.
Thank you for considering a career with Flex.
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