Regional Training and Technical Support Lead

4 weeks ago


Kolkata, West Bengal, India 859 FLEXTRONICS TECHNOLOGIES(INDIA) PVT. LTD., Full time

Job Description

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Regional Training & Technical Support Lead located in our organization.

Key Responsibilities:

  • Identify training needs of our Field team (ASPs)
  • Create training content - Both product & process
  • Train planning and execution
  • Measure and improve training effectiveness
  • Provide technical support to our Field team
  • Interface with customers to escalate field technical issues
  • Liaise with our brand to get solutions
  • Impart training to our internal team
  • Develop self-learning abilities to upgrade and keep the team updated

Requirements:

  • Technical Qualification (Min. Diploma in Electronics / comm.)
  • Minimum 4 years to Maximum 6 years of experience in handling Computer hardware support and Training – L3, L4
  • Experience in handling multiple service outlets (Computer hardware)
  • Ensure ASP (Authorized Service Partner) training and enhance their technical skill level
  • Report to the regional managers on a regular basis

What you will receive for the great work you provide

  • Health Insurance
  • Paid Time off

Flex is an Equal Opportunity Employer

We provide reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by emailing: . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the email address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.


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