Optimized Business Process Architect
1 week ago
About the Role:
">We are seeking a skilled Business Process Architect to join our team at Input Zero Technologies Pvt. Ltd.
">This role is an exciting opportunity for a motivated professional to leverage their expertise in ServiceNow platform capabilities to optimize business processes and improve organizational efficiency.
">Key Responsibilities:
">- ">
- Process Optimization:">
- ">
- Evaluate existing business processes and workflows to identify pain points, inefficiencies, and areas for improvement.">
- Analyze current workflows and develop tailored solutions using ServiceNow modules (e.g., ITSM, HRSD, CSM, ITOM).">
- Solution Design:">
- ">
- Configure and customize workflows to align with business objectives.">
- Develop and implement process improvements that meet organizational goals.">
- Stakeholder Engagement:">
- ">
- Collaborate with business and technical teams to gather requirements and translate business needs into technical specifications.">
- Lead or support the implementation of ServiceNow solutions, configuring modules, workflows, and integrations as needed.">
- Training and Documentation:">
- ">
- Create documentation for processes, workflows, and solutions.">
- Conduct training sessions for end-users and administrators.">
- Continuous Improvement:">
- ">
- Monitor and optimize deployed solutions for performance and usability.">
- Stay updated on ServiceNow features and suggest upgrades or enhancements.">
Requirements:
">- ">
- Expertise in ServiceNow platform capabilities, modules, and integrations.">
- Strong understanding of business process modeling and optimization.">
- Proficiency in scripting languages like JavaScript (used in ServiceNow development).">
- Project management and stakeholder management skills.">
- Analytical thinking and problem-solving abilities.">
What We Offer:
">A competitive salary of ₹12-18 Lakhs per annum, commensurate with experience.
">Opportunities for growth and professional development.
">A dynamic work environment with a passionate team.
">Chance to work on cutting-edge projects and technologies.
">Location:
">Gurgaon and Bangalore.
">Language:
">English.
">About Us:
">-
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