Optimized Business Process Architect

1 week ago


Bengaluru, Karnataka, India Input Zero Technologies Pvt. Ltd. Full time

About the Role:

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We are seeking a skilled Business Process Architect to join our team at Input Zero Technologies Pvt. Ltd.

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This role is an exciting opportunity for a motivated professional to leverage their expertise in ServiceNow platform capabilities to optimize business processes and improve organizational efficiency.

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Key Responsibilities:

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  • Process Optimization:">
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    • Evaluate existing business processes and workflows to identify pain points, inefficiencies, and areas for improvement.">
    • Analyze current workflows and develop tailored solutions using ServiceNow modules (e.g., ITSM, HRSD, CSM, ITOM).">
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  • Solution Design:">
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    • Configure and customize workflows to align with business objectives.">
    • Develop and implement process improvements that meet organizational goals.">
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  • Stakeholder Engagement:">
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    • Collaborate with business and technical teams to gather requirements and translate business needs into technical specifications.">
    • Lead or support the implementation of ServiceNow solutions, configuring modules, workflows, and integrations as needed.">
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  • Training and Documentation:">
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    • Create documentation for processes, workflows, and solutions.">
    • Conduct training sessions for end-users and administrators.">
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  • Continuous Improvement:">
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    • Monitor and optimize deployed solutions for performance and usability.">
    • Stay updated on ServiceNow features and suggest upgrades or enhancements.">
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Requirements:

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  • Expertise in ServiceNow platform capabilities, modules, and integrations.">
  • Strong understanding of business process modeling and optimization.">
  • Proficiency in scripting languages like JavaScript (used in ServiceNow development).">
  • Project management and stakeholder management skills.">
  • Analytical thinking and problem-solving abilities.">
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What We Offer:

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A competitive salary of ₹12-18 Lakhs per annum, commensurate with experience.

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Opportunities for growth and professional development.

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A dynamic work environment with a passionate team.

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Chance to work on cutting-edge projects and technologies.

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Location:

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Gurgaon and Bangalore.

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Language:

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English.

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About Us:

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