Business Process Optimization Expert

1 day ago


Bengaluru, Karnataka, India DBSync Full time

About DBSync

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DBSync is a leading provider of data integration and data warehousing services for cloud-based applications. We offer innovative solutions to automate business processes, improve data integrity, and enhance customer relationships.

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The Role

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We are seeking an experienced Business Consultant to join our team. As a Business Consultant at DBSync, you will work closely with clients to understand their business needs, challenges, and objectives. Your primary responsibility will be to provide expert advice on configuring and managing Customer Relationship Management (CRM) systems, particularly Salesforce, ERPs.

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Responsibilities

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  1. ">
  2. Engage with internal and external customers to understand their business needs, challenges, and objectives.">
  3. Provide expert advice on Sales, Marketing, and ERP setup and best practices.">
  4. Conduct gap analysis to identify opportunities for process improvements.">
  5. Lead the implementation and configuration of Salesforce CRM solutions tailored to client specifications.">
  6. Design custom fields, objects, workflows, and validation rules based on client requirements.">
  7. Ensure user training and adoption strategies are implemented for successful transitions.">
  8. Oversee the integration of Salesforce with other business systems (e.g., ERP, marketing automation).">
  9. Collaborate with technical teams to ensure data integrity and seamless integrations.">
  10. Troubleshoot and resolve issues related to system integrations and functionality.">
  11. Manage project timelines, resources, and deliverables to ensure successful project execution.">
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Requirements

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  • MBA from a reputed university with Science or Engineering undergraduate degree.">
  • Minimum of 6+ years of hands-on experience in configuring and setting up Marketing, Sales, Finance, and other business processes.">
  • Salesforce Consultant Certification a plus.">
  • Proven track record of successfully managing CRM implementations.">
  • Strong understanding of business processes and sales funnel management.">
  • Proficiency in Analytics tools and features, including reports and dashboards.">
  • Excellent analytical, problem-solving, and organizational skills.">
  • Strong communication and interpersonal skills for effective client engagement.">
  • Experience with additional CRM or business management tools.">
  • Familiarity with Agile project methodologies.">
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Why Choose DBSync?

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DBSync offers a wide range of opportunities for career advancement and professional development. Our inclusive and diverse workplace encourages employees to share ideas, work together on projects, and support each other in reaching common objectives.

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We invest in our employees' success by providing access to top-notch training and development initiatives. Whether you're looking to enhance your technical skills or leadership abilities, we offer resources to keep you ahead in your field.

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We provide a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and more. Join our team and take advantage of these opportunities.

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Estimated Salary: ₹15 lakhs - ₹25 lakhs per annum

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