Operations Excellence Lead

3 days ago


Bengaluru, Karnataka, India Sagility Full time
About Sagility

We are a leading global provider of business process management and optimization services, specializing in transforming the member/patient experience.

Sagility combines cutting-edge technology with transformation-driven BPM services and decades of healthcare domain expertise to help clients enhance their relationships with members. Our goal is to optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.

Our Business Excellence / Process Excellence Team has multiple positions available, catering to various domains including US HC, Insurance – General Insurance, Insurance Claims Processing (Automotive or otherwise), Banking & Finance, and Finance & Accounting.

Working Schedule: 3 PM onwards

We are seeking experienced professionals for the following roles:

  1. DGM - Payer Transactional Quality - BLR: We require an individual with expertise in Process Re-engineering, continuous improvement, process improvement, business excellence, and quality assurance.
  2. GM - Contact Centre Transactional Quality - BLR: The ideal candidate should have experience in Process Re-engineering, process improvement, business excellence, and quality assurance.
  3. Sr. Manager - Continuous Improvement + Automation + Transactional Quality + US Healthcare + Black Belt certified: This role demands a highly skilled professional with expertise in Continuous Improvement, Automation, Transactional Quality, and US Healthcare, holding a Six Sigma Black Belt certification.
  4. AGM - Provider - HYD: We seek a seasoned expert with experience in Continuous Improvement, Automation, Transactional Quality, and process re-engineering, holding a Six Sigma Black Belt or Green Belt certification.
  5. Manager - BE - Business Excellence + Process Improvement + Continuous Improvement + Six Sigma Green Belt/Black Belt Certified: This position requires a competent professional with expertise in Business Excellence, Process Improvement, Continuous Improvement, and holding a Six Sigma Green Belt or Black Belt certification.

Compensation and Benefits: We offer a competitive salary range of $80,000-$120,000 per annum, commensurate with experience and qualifications, along with attractive benefits and opportunities for growth and development.



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