Business Process Optimization Specialist
4 weeks ago
**UnitedHealth Group Overview**
UnitedHealth Group is a global health insurance leader, serving over 140 million people worldwide.
**Salary:** $93,000 - $110,000 per year
**Job Description**
We are seeking an experienced Business Process Optimization Specialist to join our Marketplace Experience & Delivery Operations team. As a key member of this team, you will be responsible for ensuring the delivery of high-quality business processes that meet the needs of our clients and customers.
The successful candidate will have a proven track record of analyzing complex business problems and developing creative solutions to improve efficiency and effectiveness. They will work closely with cross-functional teams to identify areas for improvement and develop strategic plans to implement changes.
**Primary Responsibilities:**
- Analyze business processes and identify opportunities for improvement
- Develop and implement process improvements using Microsoft Power Platform tools (Power BI, Power Apps, and/or Power Automate)
- Work with operational teams to design and implement automated reporting solutions
- Lead projects to enhance issue tracking and management systems
- Maintain and enhance existing issue tracking and management solutions
**Required Skills and Qualifications:**
- 1+ years of experience with Microsoft Power Platforms (Power BI, Power Apps, and/or Power Automate)
- Intermediate level of proficiency with PC-based software programs and automated database management systems required (Excel, Access, PowerPoint)
- Experience supporting operational teams with reports and analytics
- 1+ years' experience supporting and/or leading projects or change initiatives
**Preferred Qualifications:**
- Bachelor's degree in Business, Finance, Health Administration, Computer Science, or related field
- SSRS Reporting development experience
- Previous Team Lead or Project Lead experience
- Operational Process Improvement experience
**Benefits**
UnitedHealth Group offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan.
**Others**
We are committed to fostering a diverse and inclusive work environment that values innovation, creativity, and teamwork. If you are a motivated and results-driven individual who is passionate about making a difference in healthcare, we encourage you to apply for this exciting opportunity.
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