
Retail Operations Director
2 days ago
About the Role:
At the heart of our retail operations lies a pioneering spirit, driving us to forge successful alliances with top brands.
We've expanded exponentially, making a significant presence in the market through conventional businesses like food and beverages to retail ventures.
Key Responsibilities
- Operational Excellence: Develop comprehensive operational strategies aligned with brand objectives to achieve targets.
- Process Enhancement: Identify opportunities for process improvement to enhance overall efficiency. Champion all systems, processes, policies, and business ensuring adherence.
- Treasury Growth Strategy: Analyze market trends and identify new business propositions for expanding new stores. Map current market situations, benchmark competition to identify gaps.
- Team Leadership: Provide strong leadership to store operations teams, fostering a positive and collaborative work environment. Train team members to deliver excellent customer service.
- Compliance Management: Ensure compliance with industry regulations, health and safety standards. Implement loss prevention measures.
- Technology Adoption: Leverage technology solutions to enhance operational efficiency, including point-of-sale systems, inventory management tools, and other relevant technologies.
- Performance Metrics: Establish and monitor key performance indicators (KPIs) to assess and improve business operations' effectiveness.
- Customer Experience: Focus on creating seamless processes and a customer-centric approach to enhance overall customer experience.
About RJ Corp
RJ Corp partners with top brands to create successful alliances.
We embody the pioneering spirit at its core, expanding exponentially through conventional businesses like food and beverages to retail ventures.
This has marked a significant presence in the market.
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