
Enhance Store Performance as a Retail Operations Leader
1 day ago
This role is ideal for a results-driven retail professional who can optimize store performance, motivate teams, and drive business growth.
Job Description:
- Oversee the operations of multiple retail stores across designated regions, ensuring seamless execution of business strategies.
- Develop and implement effective leadership plans to enhance team performance, customer satisfaction, and sales targets.
- Monitor and enforce adherence to brand standards, SOPs, and VM guidelines to maintain consistency across all stores.
- Conduct thorough analysis of store performance metrics and leverage actionable insights to improve key performance indicators (KPIs).
- Resolve operational issues promptly, ensuring exceptional customer experiences and maintaining a high level of customer satisfaction.
- Collaborate closely with marketing and merchandising teams to develop local promotions and seasonal campaigns that drive business growth.
- Regularly conduct audits and area visits to assess operational efficiency, identify areas for improvement, and ensure compliance with company standards.
Required Skills and Qualifications:
- Graduate or postgraduate degree in Business, Retail Management, or a related field.
- Minimum 5-8 years of proven experience in apparel/fashion retail management, with a track record of managing multiple stores.
- Ability to travel frequently for store visits and audits.
- Proficiency in retail analytics and Microsoft Office applications.
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