Marketing Operations Director

4 days ago

Kannur, Kerala, India beBeeMarketing Full time
Job Description

We are seeking a Customer Marketing Operations Director to join our team. The ideal candidate will have experience in marketing operations, event marketing, or experiential marketing with demonstrated leadership responsibility.

The role combines agency-side client management with operational excellence, ensuring our events deliver measurable marketing results while leveraging our core strengths in audience intelligence and vendor partnerships.

  • Liaise with Event Production team to ensure end-to-end event production, from initial strategy development through post-event analysis for multiple concurrent client campaigns
  • Translate client marketing objectives into targeted event experiences using our proprietary audience intelligence
  • Coordinate with creative teams to ensure event design aligns with broader marketing campaign goals

The Customer Marketing Operations Director will be responsible for overseeing a team of 20-30 full-time employees which includes Regional Customer Success Managers, Audience Acquisition Team Leads, Campaign Specialists, and Data Research Associates.

The ideal candidate will have strong project management capabilities, vendor management experience, and proficiency with marketing technology stack including CRM systems, event platforms, and analytics tools.

The Customer Marketing Operations Director will be responsible for tracking and analyzing campaign performance metrics, connecting event activities to marketing outcomes and ROI.

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