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Learning Program Lead
3 weeks ago
We are seeking a skilled Program Manager to oversee large-scale programs, balancing operational excellence with stakeholder management.
">- Manage academic/learning programs from launch to completion, overseeing scheduling, faculty coordination, content delivery, and learner engagement.">
- Ensure seamless execution of live classes, assessments, and certification processes, monitoring multiple cohorts.">
- Set up frameworks for grievance redressal, escalation handling, and first-contact resolution, tracking completion rates and driving interventions to improve outcomes.">
- Manage onboarding of partners, leading LMS integration and ensuring deliverables are met.">
- Act as the primary point of contact for stakeholders, presenting dashboards and progress reports.
- Academic and operational workflows standardized.">
- Gaps in delivery identified and corrected.">
- Dashboards built for program health.">
- Reports generated for leadership and partners.">
- Efficiency and outcomes monitored using tools.
