
Senior Learning Programs Specialist
1 week ago
We are seeking a seasoned Program Manager to lead complex, large-scale programs from start to finish.
Key Responsibilities:
- Manage a portfolio of academic/learning programs through their entire lifecycle.
- Oversee scheduling, faculty coordination, content delivery, and learner engagement across multiple cohorts.
- Partner Onboarding & Stakeholder Management: Ensure seamless onboarding of universities, corporates, and academic partners.
- Learner Experience & Escalation Management: Implement effective onboarding, FAQs, and training interventions to reduce learner support volumes.
- Data & Reporting: Utilize tools such as SQL, Google Analytics, Freshdesk, and JIRA to monitor program efficiency and outcomes.
Required Skills and Qualifications:
- Proven track record in managing large-scale programs with multiple stakeholders.
- Excellent project management, communication, and problem-solving skills.
- Able to analyze data and make informed decisions.
- Familiarity with SQL, Google Analytics, and other relevant tools.
Benefits:
This role offers a unique opportunity to work on complex programs and develop expertise in program management.
Why You'll Thrive:
You will have the chance to work with diverse stakeholders, develop your analytical skills, and contribute to the success of our programs.
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