Candidate Experience Coordinator

1 week ago


Aligarh, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 37,50,000 - ₹ 45,00,000

Job Role: Candidate Support Intern

Key Responsibilities:

  • Be a candidate champion, addressing inquiries and resolving issues via email or chat.
  • Review candidate-provided documents for completeness and accuracy, communicating clearly if additional information is required.
  • Educate candidates on the documentation process, providing guidance and support to ensure they understand requirements.
  • Document interactions and feedback to identify trends and areas for improvement in candidate experience.
  • Collaborate with cross-functional teams to address candidate needs and enhance overall experience.
  • Create and maintain support documentation to streamline common questions.
  • Assist Candidate Success Managers with tasks such as updating candidate information and informing internal teams of escalated issues.
  • Handle level 1 escalations that require a solid understanding of our processes.

About the Opportunity:

  • We offer comprehensive health insurance covering self, children, and spouse with unlimited free tele-doctor consultations.
  • Work from various cities across India, including beaches, hills, and cities.
  • Earn EngageWith points for recognitions from team members and redeem them for rewards.

What We Offer:

Our company provides a remote work setup worth Rs. 10,000, allowing employees to work comfortably from anywhere. This flexibility enables us to attract top talent from diverse locations and backgrounds.

Skills and Qualifications:

  • Candidates must possess excellent communication skills, both written and verbal.
  • A strong understanding of documentation processes and customer support principles is essential.


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