
Guest Experience Coordinator
1 day ago
We are seeking a skilled and personable Guest Relations Specialist to create memorable experiences for clients and visitors, ensuring they feel valued and supported.
Key Responsibilities- Provide exceptional customer service by greeting and welcoming visitors, clients, and prospective buyers with a positive first impression.
- Manage front desk operations, including walk-in inquiries, calls, and appointment scheduling.
- Assist sales and CRM teams by managing customer walk-ins, documentation, and follow-ups.
- Coordinate internal efforts to deliver seamless client experiences.
- Respond promptly to client feedback, queries, and escalate issues for swift resolution.
- Excellent communication and interpersonal skills in English and Hindi.
- Pleasant personality, confident, and customer service oriented.
- Ability to handle client interactions with professionalism and empathy.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Experience in real estate, hospitality, aviation, or front desk roles preferred.
- Strong organizational and coordination abilities.
We offer opportunities for growth-oriented work culture, professional training, and mentoring in this exciting role.
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Guest Experience Coordinator
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