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Cultivating Memorable Guest Experiences
2 weeks ago
We are seeking a skilled Guest Relations Executive to join our team. The successful candidate will be responsible for delivering exceptional guest experiences at our properties.
Key Responsibilities:
- Customer Service: Provide excellent customer service to guests, ensuring their stay is enjoyable and memorable.
- Front Desk Operations: Manage front desk operations efficiently, including check-ins and check-outs.
- Communication: Communicate effectively with guests, handling phone calls, messages, and inquiries.
- Record Keeping: Maintain accurate records and files, updating them as needed.
- Property Management: Assist with property management tasks, including inventory checks and procurement of supplies.
- Food and Beverage Support: Support the food and beverage team to ensure guest satisfaction.
- Bookkeeping: Contribute to bookkeeping tasks, including issuing invoices and assisting with basic accounting.
Requirements:
- Experience: A minimum of 6 months of industrial training or relevant experience in hospitality.
- Communication Skills: Excellent verbal and written communication skills.
- Pleasant Personality: Pleasant personality and flexibility.
- Travel Requirements: Ability to travel across South and West India when required.
Benefits:
- A competitive salary.
- Performance-linked incentives.
- Complimentary accommodation and meals.
