Restaurant and Bar Operations Manager
7 days ago
The Assistant Restaurant & Bar Manager plays a crucial role in the success of our F&B operation. This dynamic individual will assist in planning, organizing, and directing the overall operation, ensuring seamless execution and exceptional guest experiences.
Key Responsibilities:- Conduct daily briefings to ensure team members are informed and aligned with outlet goals.
- Supervise team members to ensure tasks are completed on time and to departmental standards.
- Build strong relationships with guests, remembering individual preferences to provide personalized service.
- Handle guest complaints and comments efficiently and tactfully.
- Manage administration work, including cashier and bar operations, and company policies.
- Maintain department communication logbooks and updated notice boards.
- Monitor equipment and stock levels to prevent shortages impacting operations and guest satisfaction.
- Ensure outlet and back-of-house cleanliness meets F&B sanitation and hygiene standards.
- Maintain complete knowledge of food and beverage services, contents, and preparation methods.
- Ensure LQA Standards, health, safety, and security procedures are in place.
- Attend briefings, meetings, and trainings as assigned by management.
- Perform proper handovers and communication to the next shift.
- Assist other F&B outlets during peak times or as required.
- High School/GED equivalent or Diploma in Hotel Management.
- Minimum 2 years of experience in a similar capacity or management level.
- Strong knowledge of beverage trends, fermentation, cocktails, zero alcohol, and wines.
- Excellent reading, writing, and oral proficiency in English language.
- High degree of professionalism with sound human resources management and business acumen capabilities.
- Proficient in MS Excel, Word, and PowerPoint.
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