Executive Chef and Food Service Manager
4 weeks ago
As a key member of the AMAN team, the Food and Beverage Service Executive will be responsible for overseeing the daily operations of our restaurants and bars. This includes supervising staff, managing inventory, and ensuring exceptional customer service.
Key Responsibilities
Supervise and coordinate business activities in Food & Beverage Service
Monitor F&B cost and recommend pro-active action to enhance profitability
Supervise and oversee the restaurant operation to maintain service standards
Check on guests' satisfaction levels and properly handle feedback and follow-up
Perform opening and closing duties as assigned
Assist F&B management in conducting daily shift briefings
Assist in employees' development, counselling and resolving staff conflict
Report any complaints, incidents or any other irregularities to F&B management
Ensure that operating equipment is maintained and service and storage areas are kept safe and clean
Maintain quality control for all food served
Train new employees and provide ongoing training for restaurant staff
Manage the work schedules of restaurant's staff
To ensure that guests receive the attention and service they require
Perform trainer tasks and conduct training for restaurant staff as assigned by F&B management
To motivate, coach and project a positive attitude at all times
Attend P&L meetings
Assist other Food & Beverage Outlets in their operations within peak times when needed
Carry out any other duties as and when assigned by the F&B management
Requirements
Minimum 2-3-year experience in a luxury hotel or resort and well trained in F&B operations
Ability to perform under pressure
Proficient in English communication and experience with MICROS system
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