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Restaurant Operations Manager
4 weeks ago
As a key member of our restaurant team, the Assistant Restaurant & Bar Manager plays a vital role in ensuring the smooth operation of our food and beverage services. This dynamic individual will assist in planning, organizing, and directing the overall F&B operation, providing administrative support and contributing to marketing efforts.
Key Responsibilities:- Conduct daily briefings to ensure team members are informed and aligned with departmental goals and objectives.
- Supervise team members to ensure tasks are completed on time and to the highest standard.
- Build strong relationships with guests, remembering individual preferences to deliver personalized service.
- Handle guest complaints and comments in a professional and efficient manner.
- Manage administration work related to cashier/bar operations and company policies.
- Maintain department communication logbooks and updated notice boards.
- Monitor equipment and stock levels to prevent shortages and ensure seamless operations.
- Ensure the outlet and back-of-house areas meet F&B sanitation and hygiene standards.
- Stay up-to-date with all food and beverage services, contents, and preparation methods.
- Ensure LQA Standards, health, safety, and security procedures are in place.
- Attend briefings, meetings, and trainings as assigned by management.
- Perform proper handovers and communicate effectively with the next shift.
- Assist other food and beverage outlets during peak times or as required.
- High School/GED equivalent or Diploma in Hotel Management.
- Minimum 2 years of experience in a similar capacity or management level.
- Strong knowledge of beverage trends, fermentation, cocktails, zero alcohol, and wines.
- Excellent reading, writing, and oral proficiency in English language.
- High degree of professionalism with sound human resources management and business acumen capabilities.
- Proficient in MS Excel, Word, and PowerPoint.
