
Voice Systems Specialist
2 weeks ago
We are seeking a seasoned Voice Engineer to join our team. As a key member of our communications infrastructure, you will be responsible for designing, implementing, and maintaining our voice systems.
Your primary focus will be on configuring and deploying Cisco Unified Communications Manager (CUCM) and related voice infrastructure, ensuring seamless integration with our existing network architecture.
In this role, you will troubleshoot and resolve voice-related incidents and service requests, including call quality issues, voicemail, presence, and IM problems.
You will work closely with the network, security, and desktop teams to ensure collaborative service delivery and document infrastructure configurations, change controls, and SOPs for voice systems.
The successful candidate will have hands-on experience with Cisco Jabber, CUCM, Unity, and IM&P, as well as knowledge of VoIP protocols (SIP, H.323, MGCP) and QoS.
Bachelor's degree in Information Technology, Telecommunications, or a related field is required, along with 3+ years of experience in enterprise voice and unified communications.
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Network Voice Systems Specialist
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Senior Voice Communications Specialist
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Voice Communications Specialist
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Voice Interaction Specialist
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