QA Specialist for Inbound Voice Process

Title QA - Inbound Voice Process Customer Support Location Kolkata Shift US Shift Fixed We are looking for an experienced professional to join as QA for Inbound Voice Process - Customer Support Key Responsibilities Monitor performance ensure SLA adherence and maintain quality standards Provide regular coaching mentoring and performance...

SUMMARY Title: QA Inbound Voice Process (Customer Support)Location: KolkataShift: US Shift (Fixed)We are looking for an experienced professional to join as QA for Inbound Voice Process Customer Support.Key Responsibilities:Monitor performance, ensure SLA adherence, and maintain quality standardsProvide regular coaching, mentoring, and performance...

About the Company A Fortune 500 global leader in technology services and digital business solutions this company delivers comprehensive Business Process Services BPS and IT-enabled solutions With a worldwide presence it serves diverse industries including banking healthcare retail manufacturing and communications The firm s expertise spans a...

About the RoleOur organization seeks a skilled and experienced BPO Trainer to oversee the development of training content for international inbound voice processes.

Job Description:We are hiring Customer Support Executives for an International Voice Process in Kolkata. If you have 6 months to 8 years of experience in voice support and excellent English communication skills, this is your chanceVirtual Interview Only | Immediate Joiners | Limited OpeningsKey Responsibilities:Handle inbound/outbound international...

Airline Voice Process – Freshers Welcome Fluent in English? Welcome to Webvio Technologies Role:Handle 15–30 inbound US calls/dayAssist with flight bookings & customer queriesConvert calls into sales Apply Now:Contact HR : Perks and benefitsSalary:1st of Month +Uncapped IncentivesPF+ESIC

Job Title: Customer Support AssociateWe are seeking experienced and skilled professionals to join our team as Voice Process Associates. As a key member of our customer support team, you will be responsible for handling inbound and outbound customer calls from US clients.The ideal candidate should possess excellent English communication skills, experience in...

Senior Customer Support Representative OpportunityWe are seeking a skilled Senior Customer Support Specialist with extensive experience in international billing voice processes. This role involves handling inbound calls and chats from global clients, ensuring accurate billing support, and delivering exceptional customer experiences.Key...

Job Title: Process Excellence LeadWe are seeking an experienced leader to oversee the delivery of high-quality voice-based BPO services. As a key member of our team, you will be responsible for managing daily operations, ensuring client satisfaction and compliance, and driving process improvements.Key Responsibilities:Lead voice operations teams to achieve...

Job Summary:We seek highly motivated Voice Process Associate professionals to support US-based clients with excellent English communication skills and international voice process experience.Key Responsibilities:Handle inbound and outbound customer calls from US clients.Resolve product, service, billing, or technical issues promptly.Maintain accurate records...