Qa – Inbound Voice Process

About the Company A Fortune 500 global leader in technology services and digital business solutions this company delivers comprehensive Business Process Services BPS and IT-enabled solutions With a worldwide presence it serves diverse industries including banking healthcare retail manufacturing and communications The firm s expertise spans a...

Customer Support Leadership RoleAre you a seasoned professional looking for a challenging leadership role in customer support? We are seeking an experienced team lead to oversee our inbound voice process and drive excellence in customer experience.The ideal candidate will have a proven track record of managing high-performing teams, ensuring service level...

For a smooth process, please call our recruiters directly:Vinalika Meghana Khushi Job Title: International Inbound Voice Process, US ClaimsAbout the Role:Join our dynamic team and be part of the US Claims process, where youll handle inbound calls, assist customers with claim-related queries, and ensure a seamless customer experience.What We Offer:5-day work...

We are seeking experienced and skilled Process Associates (Voice) for our delivery centre in Kolkata. As a Process Associate, you will be responsible to deliver the following responsibilities:Initiate outbound calls to potential and shortlisted Candidates for HiringHandle inbound calls with utmost professionalism adhering to the call etiquettes of the...

Position: Customer Care Executive Process Type: Inbound Voice (US Healthcare) Location: Salt Lake, Sector V, Kolkata Working Days: 5 days/week (Fixed Saturday & Sunday Off) Job Perks:Competitive Salary: ₹15,000 – ₹19,000 (based on experience)Free Cab Drop FacilityNo Sales, No TargetsTravel Allowance ProvidedSubsidized MealsProvident Fund (PF) & ESI...

Location: KolkataDepartment: Quality Assurance / Process ExcellenceIndustry: BPO / Call Center / Telecom / Customer ServiceEmployment Type: Full-timeJob Summary:We are hiring a detail-oriented and experienced Quality Manager for our Telecom BPO operations in Kolkata. The ideal candidate will lead the Quality Assurance function, drive process improvements,...

Customer Support RoleWe are seeking experienced professionals to join our international voice support team as a Customer Support Executive. As a key member of our team, you will be responsible for handling inbound/outbound customer calls and resolving queries with excellent customer service.About the Job:This is an exceptional opportunity for individuals who...

Job Opening for International Voice Customer Service RepresentativeThis role is perfect for individuals who are passionate about delivering exceptional customer service and have a flair for communication.We are seeking highly motivated and organized candidates to join our team as an International Voice Customer Service Representative. As a member of our...

Ecommerce Inbound Voice Process (It's Domestic Process)Position – Customer Service AssociateSalary–CTC 18 K Per month & 15.6 K in hand (For 1 year experience on paper) CTC 17 K / month & 15 K in hand Required Candidate profileShift – 24*7 rotational (Must be flexible for all shifts)2 Rotational offsGood communication skill in EnglishMinimum...

Job DescriptionWe are seeking an experienced International Voice Process Engineer to join our team. In this role, you will be responsible for reviewing new orders for accuracy and completeness, processing new orders on a web-based system, and providing customer inquiry clarifications.You will also be responsible for maintaining service levels and high levels...