Inbound Customer Care Executive

3 days ago

Kolkata, West Bengal, India Wissenpro It Solutions Full time ₹ 5,00,000 - ₹ 10,00,000 per year

For a smooth process, please call our recruiters directly:

Vinalika

Meghana

Khushi

Job Title: International Inbound Voice Process, US Claims

About the Role:

Join our dynamic team and be part of the US Claims process, where youll handle inbound calls, assist customers with claim-related queries, and ensure a seamless customer experience.

What We Offer:

  • 5-day work week with 2 rotational week offs

  • Rotational shifts for better work-life balance

  • Cab facility:

  • 2-way cab for regular shifts

  • One-way cab for night shifts (7:00 PM 7:00 AM)

  • Growth opportunities with performance-based incentives

  • Friendly and supportive work culture

Who Can Apply:

  • Strong English communication skills (both spoken & written)
  • Comfortable with rotational shifts and offs
  • Experience in international voice/claims process is an advantage, but freshers with excellent communication skills are welcome

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