QA Inbound Voice Process

Title QA - Inbound Voice Process Customer Support Location Kolkata Shift US Shift Fixed We are looking for an experienced professional to join as QA for Inbound Voice Process - Customer Support Key Responsibilities Monitor performance ensure SLA adherence and maintain quality standards Provide regular coaching mentoring and performance...

About the Company A Fortune 500 global leader in technology services and digital business solutions this company delivers comprehensive Business Process Services BPS and IT-enabled solutions With a worldwide presence it serves diverse industries including banking healthcare retail manufacturing and communications The firm s expertise spans a...

We are seeking a highly skilled and detail-oriented Quality Analyst (QA) with prior experience in BPO Voice processes and strong knowledge of the Website Selling Process. The QA will be responsible for monitoring, evaluating, and improving the quality of calls to ensure compliance with process guidelines, enhance customer experience, and drive business...

Job Description:We are hiring Customer Support Executives for an International Voice Process in Kolkata. If you have 6 months to 8 years of experience in voice support and excellent English communication skills, this is your chanceVirtual Interview Only | Immediate Joiners | Limited OpeningsKey Responsibilities:Handle inbound/outbound international...

**HIRING FOR DOMESTIC BANKING PROCESS **** FRESHERS ARE ENCOURAGED TO APPLY **Customer Service Associate.Inbound Voice Process (No Sales & No target).Freshers and experienced both can apply.Role & responsibilities: :Assisting the customers by providing resolution to their problems and fulfilling the queries over the call.Rotational shift of 9 hours and 1...

For a smooth process, please call our recruiters directly:Vinalika Meghana Khushi Job Title: International Inbound Voice Process, US ClaimsAbout the Role:Join our dynamic team and be part of the US Claims process, where youll handle inbound calls, assist customers with claim-related queries, and ensure a seamless customer experience.What We Offer:5-day work...

We are seeking experienced and skilled Process Associates (Voice) for our delivery centre in Kolkata. As a Process Associate, you will be responsible to deliver the following responsibilities:Initiate outbound calls to potential and shortlisted Candidates for HiringHandle inbound calls with utmost professionalism adhering to the call etiquettes of the...

Voice Process Salt Lake, Sector V. 6-day WFO, 9:30 AM–6:30 PM. 10+2 & 18+ eligible. Processes English-Bengali & Bengali-Hindi. Fresher/Experienced welcome. Immediate joiners only. F2F interview 11 AM–4 PM.

Leading BPO in KolkataHiring for Sr Quality AnalystInternational Voice ProcessMust have minimum 1 year experience in Quality in International BPO in Voice processMust have Experience in International BPO BPOOnly Graduate5 Days WorkingCabs in ODD HoursShifts 24*7Responsibilities:• Monitors, evaluates and / or audits a sampling of inbound and/or outbound...

Voice Process (Collection/Sales) Salt Lake, Sector V, Kolkata. 6-day WFO, 9:30 AM–6:30 PM. 10+2 & 18+ eligible. English (Vasant 4.5), Hindi & Bengali required. Fresher/Experienced welcome. Immediate joiners only. F2F interview 11 AM–4 PM.