Hotel Services Coordinator

18 hours ago


Mumbai, Maharashtra, India Accor Full time

At Accor, we pride ourselves on creating unforgettable experiences for our guests. Our commitment to excellence is evident in every aspect of our hospitality, from the grandeur of our public spaces to the warmth of our service.

About Fairmont Hotels & Resorts

Fairmont Hotels & Resorts is a legendary portfolio of over 90 extraordinary hotels, each with its own unique character and deep connection to its destination. From The Plaza in New York City to Fairmont Banff Springs in Canada, our hotels are renowned for their engaging service, awe-inspiring public spaces, and locally inspired cuisine.

We take great pride in our pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. As part of Accor, a world-leading hospitality group with over 5,400 properties across more than 110 countries, we offer a wide range of rewards, services, and experiences through our lifestyle loyalty program, ALL - Accor Live Limitless.

Job Overview

This role is an excellent opportunity for a motivated individual to join our team as a Housekeeping Guest Experience Specialist. In this position, you will play a critical role in ensuring that all areas of the hotel are clean, hygienic, and comfortable for our guests.

Responsibilities:

  • To provide exceptional cleanliness and hygiene standards in assigned guest rooms and public areas.
  • To maintain a high level of morale among housekeeping staff by promoting a positive work environment and providing constructive feedback.
  • To ensure that all cleaning equipment and supplies are properly maintained and stored.
  • To report any maintenance or repair issues to the relevant department in a timely manner.
Requirements

We are seeking a highly organized and detail-oriented individual with a minimum of one year of relevant experience in housekeeping or a related field. If you have a strong passion for delivering exceptional guest experiences and a proven track record of maintaining high levels of cleanliness and organization, we encourage you to apply.

As a Housekeeping Guest Experience Specialist, you will be required to:

  • Demonstrate a positive attitude and motivation to work in a collaborative environment.
  • Show strong organizational skills and attention to detail.
  • Maintain confidentiality and handle sensitive information with discretion.

In return for your hard work and dedication, you can expect a competitive salary of approximately $45,000 per year, based on location and experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for professional growth and development.



  • Mumbai, Maharashtra, India NOVOTEL Full time

    Key Responsibilities:Room Reservations Planning: Coordinate room reservations to ensure seamless guest experiences.Sales and Revenue Maximization: Implement effective selling techniques to maximize room revenues.Department Coordination: Oversee the reservation department to maintain high accuracy and efficiency standards.Hotel Interests: Report any matters...


  • Mumbai, Maharashtra, India AccorHotel Full time

    As a key member of the Accor Hotel team, you will play a pivotal role in delivering exceptional service and creating unforgettable experiences for our guests at Fairmont Mumbai.Job OverviewThis is a full-time opportunity to join our hotel as a Guest Service Associate. Your warm demeanor, attention to detail, and dedication to exceeding guest expectations...


  • Mumbai, Maharashtra, India AccorHotel Full time

    As a key member of our team at AccorHotel, the Guest Service Associate plays a pivotal role in delivering exceptional experiences for our guests. This role requires a warm and welcoming demeanor, attention to detail, and a commitment to exceeding guest expectations.Key Responsibilities:Warm Welcome: Greet guests with a genuine smile and a warm welcome upon...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Key Responsibilities:Plan and coordinate room reservations to ensure optimal occupancy and revenue.Implement effective sales strategies to maximize room revenues.Oversee the reservation department to maintain high levels of accuracy and efficiency.Identify and report any matters that may impact the hotel's interests to management.Requirements:Minimum 1 year...


  • Mumbai, Maharashtra, India ABS INTERNATIONAL Full time

    Company OverviewABS INTERNATIONAL is a renowned NGO organization globally, seeking a seasoned Hotel Guest Service Manager for our Mumbai location.Job Overview:We are looking for a highly skilled Guest Service Manager to oversee front office operations and ensure exceptional customer experiences.Key Responsibilities:Manage guest relations and deliver...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Job SummaryWe are seeking a highly motivated and experienced Guest Service Associate to join our team at Ibis Mumbai BKC. As a key member of the front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.About the RoleThis is an exciting opportunity for a talented individual who is...


  • Mumbai, Maharashtra, India Arnna Hotel Full time

    A front office executive at Arnna Hotel plays a vital role in representing the customer-facing division of the organization. This position requires excellent communication skills, as the individual will be interacting with guests, staff, and other stakeholders on a daily basis. Key responsibilities include managing front office operations, coordinating guest...


  • Mumbai, Maharashtra, India Grand Mercure Goa Candolim - An Accor Hotel Full time

    About the RoleWe are seeking a highly skilled Sales Director to join our team at Grand Mercure Goa Candolim - An Accor Hotel. This is an exciting opportunity to lead sales efforts and drive revenue growth for our luxury hotel.Key ResponsibilitiesCoordinate sales operations with other departments to ensure seamless execution of sales strategies.Develop and...


  • Mumbai, Maharashtra, India Seeta Tour And Travels Full time

    The ideal candidate will have the ability to create and maintain an efficient system of operation to support business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units.Key ResponsibilitiesEstablish and Maintain Business Standards: Ensure accuracy, productivity, and reliability in daily...


  • Mumbai, Maharashtra, India The Indian Hotels Company Limited Full time

    Job SummaryWe are seeking a highly skilled Luxury Hotel Guest Services Manager to join our team at The Indian Hotels Company Limited.The successful candidate will be responsible for providing exceptional guest experiences, ensuring that every guest feels welcome and valued during their stay.Key Responsibilities:Respond to guest inquiries and requests in a...


  • Mumbai, Maharashtra, India Revmerito - Top Most Hotel Revenue Management Brand Full time

    At Revmerito – Top Most Hotel Revenue Management Brand, we're seeking a Hotel Revenue Growth Strategist to join our team. This role will be responsible for identifying and engaging with 3-star and above hotels in assigned regions to promote our revenue management services.Key Responsibilities:Develop and execute effective sales strategies to meet targets...


  • Mumbai, Maharashtra, India Fernandes & Associates Full time

    Hotel Front Desk Agent Job DescriptionAt Fernandes & Associates, we are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional service and ensuring a pleasant stay for all visitors.Key ResponsibilitiesRegister guests, manage...


  • Mumbai, Maharashtra, India Arnna Hotel Full time

    Front Office Executive Role at Arnna HotelThe front office is a critical division of Arnna Hotel, serving as the customer-facing interface. As a front office executive, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized support to our valued patrons.Key...


  • Mumbai, Maharashtra, India Accor Full time

    Job Title: Hotel Operations AssistantJob Summary:As a Hotel Operations Assistant at Accor, you will play a vital role in ensuring the smooth operation of our hotel's housekeeping department. You will be responsible for assisting the Executive Housekeeper in managing and directing all housekeeping activities to maintain the highest levels of cleanliness and...


  • Mumbai, Maharashtra, India Hyatt Corporation Full time

    Job SummaryThe Service Delivery Coordinator is responsible for providing exceptional service to customers in the hotel's restaurants.About the RoleThis is an hourly, entry-level full-time position at the Grand Hyatt Mumbai. The successful candidate will be responsible for managing the inventory of the outlet and assisting the service staff whenever...


  • Mumbai, Maharashtra, India WAY2GO CONSULTANT SERVICES Full time

    About the RoleWe are seeking a skilled and charming Hotel Experience Manager to join our team at WAY2GO CONSULTANT SERVICES.Job SummaryThis is a fantastic opportunity for a professional who can provide exceptional customer service and ensure a pleasant experience for our guests.Key ResponsibilitiesWelcoming guests as they arrive, coordinating with relevant...


  • Mumbai, Maharashtra, India Accor Full time

    Job DescriptionAs the Chief Engineer at Accor, you will play a pivotal role in ensuring the efficient operation of our hotel property, including all equipment, ancillary maintenance and repair services, and the protection of our assets. Your responsibilities will span structural aspects of the hotel, grounds maintenance, and external facilities.Key...


  • Mumbai, Maharashtra, India Riya Travel & Tours Inc. Full time

    Job Title: Hotel Operations ManagerRiya Travel & Tours Inc. is seeking an experienced Hotel Operations Manager to oversee the operations of our domestic and international hotel properties.Key Responsibilities:Manage inventory levels and room rates for all hotel properties.Develop and implement rework, discount, and promotion strategies to increase...


  • Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full time

    Hotel Operations DirectorAs a key member of the Four Seasons Hotels and Resorts team, the Hotel Operations Director is responsible for overseeing the day-to-day operations of the hotel. This includes coordinating and managing the activities of all operational hotel personnel, ensuring the health, safety, and welfare of guests and employees, and being...


  • Mumbai, Maharashtra, India Accor Full time

    Job Title: Assistant Manager Guest Service @ ITJob Summary:As an Assistant Manager - Guest Service, you will be responsible for maintaining high-quality guest services, optimizing hotel occupancy, and handling guest complaints professionally. You will assist the Guest Service Manager in operating a highly proficient and productive guest services...