Hotel Operations Coordinator
1 week ago
We are seeking a highly motivated and experienced Guest Service Associate to join our team at Ibis Mumbai BKC. As a key member of the front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.
About the RoleThis is an exciting opportunity for a talented individual who is passionate about providing outstanding customer service and has a strong background in hotel management.
Responsibilities- Provide proficient and professional FO & Food & Beverage service to guests by meeting and exceeding their expectations.
- Welcome guests with a warm and genuine smile, setting the tone for a memorable stay.
- Ensure that any issues or concerns that may affect Accor's interests are brought to the attention of the Management.
- Facilitate the functioning of and/or oversee the Front Office & F&B Department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager.
To be successful in this role, you should have:
- A degree in Hotel Management or a related field.
- 1-2 years of experience in a similar role, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Strong problem-solving skills, with the ability to think critically and make sound decisions.
In return for your hard work and dedication, we offer a competitive salary of ₹2,50,000 - ₹3,25,000 per annum, depending on experience, plus additional benefits such as:
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Competitive compensation package.
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