Hotel Operations Manager

3 days ago


Mumbai, Maharashtra, India AccorHotel Full time

Overview:

We are seeking an experienced and skilled Hotel Operations Manager to join our team at AccorHotel. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our hotel, maintaining high standards of quality and customer service.

About the Role:

The Hotel Operations Manager will oversee the management of all aspects of hotel operations, including front office, housekeeping, food and beverage, and maintenance. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Main Responsibilities:

  • Operations Management: Ensure that all hotel operations run smoothly and efficiently, with a focus on quality, safety, and customer satisfaction.
  • Team Leadership: Lead and motivate a team of staff, providing guidance, support, and training to ensure they have the skills and knowledge needed to perform their roles effectively.
  • Cost Control: Monitor and control hotel expenses, identifying areas where costs can be reduced without compromising quality or customer service.
  • Quality Assurance: Implement and maintain high standards of quality across all hotel departments, ensuring that guest expectations are consistently met and exceeded.

Requirements:

To be successful in this role, you will need:

A bachelor's degree in hospitality, business, or a related fieldMinimum 3 years' experience in a hotel management roleStrong leadership and communication skillsAbility to work effectively in a fast-paced environmentFamiliarity with hotel operations software and systems

What We Offer:

We offer a competitive salary package, including a base salary of **₹35,000 - ₹50,000 per month**, depending on experience. In addition, we provide a range of benefits, including health insurance, retirement savings plan, and paid time off.

Location:

This role is based in Mumbai, India, and requires regular working hours, including weekends and public holidays.



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