
HR System Administrator
7 days ago
Job Title: SAP SuccessFactors System Support Specialist
About the RoleWe are seeking a highly skilled and experienced professional to provide daily operational support for Compensation Management, Employee Central (EC), and Onboarding 2.0 modules.
Main Responsibilities- Daily System & User Support
- Provide day-to-day functional and technical support for SuccessFactors Compensation, Employee Central, and Onboarding 2.0 modules.
- Resolve user issues, answer system queries, and troubleshoot data or configuration problems.
- Monitor workflows and maintain user access, ensuring compliance with data security protocols.
- Compensation Management
- Maintain and configure compensation worksheets, templates, guidelines, budgets, and eligibility rules.
- Support annual and off-cycle compensation planning processes.
- Ensure accurate data flow between EC and Compensation; troubleshoot mapping or logic errors.
- Employee Central (EC)
- Manage employee lifecycle configurations, business rules, event reasons, and workflow approvals.
- Support position management, foundation objects, and organizational structure updates.
- Ensure high data integrity and alignment across HR modules.
- Onboarding 2.0
- Configure and troubleshoot Onboarding templates, forms, tasks, and pre-day 1 processes.
- Resolve onboarding process failures, data mapping issues, and integration to EC.
- Role-Based Permissions (RBP)
- Maintain and troubleshoot role-based permission groups and roles across modules.
- Ensure users have appropriate access based on their roles and security policies.
- Support RBP audits, documentation, and periodic reviews to ensure compliance.
- Integrations & Testing
- Monitor integrations between EC, Compensation, and Onboarding via SAP CPI or Boomi.
- Participate in testing for quarterly SAP releases, system changes, and enhancements.
- Validate interface files, troubleshoot data flow issues, and coordinate with technical teams.
- Documentation & Training
- Maintain system documentation, SOPs, and user guides.
- Train HR users on worksheets, templates, onboarding workflows, and security access.
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