Strategic Capability Leader

3 weeks ago

Gurgaon, Haryana, India Grupo Bimbo Full time

**Job Title: Strategic Capability Leader**

We are seeking an experienced leader to join Grupo Bimbo as a Strategic Capability Leader.

This role is critical to the development and enhancement of organizational capabilities, focusing on lead generation, communication, customer service, sales, and sales management.

The ideal candidate will have a solid background in Leadership Development, Competency Development, Capability Building, and Talent Management, ensuring that the organization's workforce is equipped to meet business goals.

**Responsibilities:**

  • Design and implement leadership development programs to enhance the skills of mid to senior-level managers.
  • Identify skill gaps and work with department heads to develop training solutions tailored to leadership growth.
  • Facilitate workshops, training sessions, and coaching programs focused on leadership and organizational effectiveness.
  • Develop, implement, and continuously improve competency frameworks that align with business strategies.
  • Collaborate with HR and department heads to identify core capabilities required for different roles and design programs to develop these capabilities.
  • Monitor and assess the impact of competency development initiatives on employee performance.
  • Drive talent management processes, including succession planning, high-potential development, and retention strategies.
  • Work closely with HR to implement talent review programs to ensure a pipeline of future leaders.
  • Foster a culture of continuous learning and development within the organization.
  • Support the sales team by designing capability-building programs that enhance their ability to generate leads and close deals.
  • Collaborate with the sales management team to develop tools and techniques for effective lead generation and customer engagement.
  • Provide coaching to sales staff on improving communication skills and customer service.
  • Develop and implement training programs aimed at improving customer service skills across the organization.
  • Work with teams to enhance communication strategies, ensuring consistent and effective interactions with clients and stakeholders.
  • Lead initiatives aimed at improving customer satisfaction and ensuring that the workforce is trained to handle customer queries and issues effectively.
  • Implement performance management systems that track the progress and effectiveness of capability development initiatives.
  • Analyze performance data to identify areas of improvement and adjust training and development plans accordingly.
  • Prepare regular reports for senior management on the success of talent development programs and capability-building initiatives.
  • Work closely with HR, sales, and operations teams to ensure that capability-building efforts are aligned with broader organizational goals.
  • Collaborate with external vendors and consultants to deliver specialized training.

**Requirements:**

  • 8-10 years of relevant experience in Leadership Development, Competency Development, Capability Building, and Talent Management.
  • Proven experience in designing and implementing training and development programs.
  • Strong understanding of sales processes, customer service strategies, and communication skills development.
  • Experience in driving large-scale capability-building initiatives within a dynamic and fast-paced environment.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving abilities, with the ability to interpret data and adjust strategies accordingly.
  • Ability to work collaboratively across functions and drive cross-functional initiatives.

**Preferred Skills:**

  • Certification in Leadership or Talent Management programs.
  • Experience in the FMCG industry or a similar fast-paced environment.
  • Familiarity with performance management tools and talent development software.

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