Customer Service Liaison

2 weeks ago


Mohali, Punjab, India ECG HR Solutions Full time

As a key member of our team at ECG HR Solutions, you will play a vital role in delivering exceptional customer service to our clients. Your primary responsibility will be to identify and resolve client queries in a timely and effective manner.

Key Responsibilities:

  • Respond to client inquiries and provide support via various communication channels.
  • Collaborate with internal teams to resolve complex issues and ensure client satisfaction.
  • Develop and maintain strong relationships with clients to foster long-term business partnerships.
  • Stay up-to-date with industry trends and best practices to continuously improve service delivery.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Self-motivated and results-driven with a strong attention to detail.
  • Ability to work collaboratively as part of a team.


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