Customer Service Representative

1 week ago


Mohali, Punjab, India Wizaltia Hr Solutions Full time
Job Title: Customer Care Executive

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Executive at Wizaltia Hr Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer queries, and contributing to the overall success of the team.

Key Responsibilities:
Handle inbound and outbound customer calls and provide prompt responses
Resolve customer issues and queries in a professional manner
Maintain high levels of customer satisfaction by providing exceptional service
Document customer interactions and transactions accurately
Work collaboratively with team members and adhere to company policies and procedures

Requirements:
Minimum qualification of Undergraduate/Graduate
Excellent communication skills in English both written and verbal
Prior experience in customer service is a plus but not mandatory
Ability to work in rotational shifts
Comfortable working from the office and adhering to a 5.5 day working schedule

Interview Mode: Facetoface interviews

english, ctc, outbound calls, customer, performance targets, query resolution, cse, team collaboration, customer care, skills, customer service, contribute, customer satisfaction, communication, communication skills, inbound calls



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