Customer Experience Liaison

3 weeks ago


Mohali, Punjab, India Seasec Recruiters Full time

Customer Care Role

We are seeking a dedicated and empathetic professional to join our team as a Customer Care Executive.

As a key member of our client support team, you will play a vital role in ensuring that our clients have a seamless and satisfying experience with our company.

Key Responsibilities:

  • Crafting solutions to customer complaints and inquiries in a timely and effective manner.
  • Delivering exceptional customer service through various communication channels, including phone and email.
  • Collaborating with internal teams to resolve customer issues and improve overall service quality.
  • Providing accurate and timely information to customers regarding their orders and account status.
  • Building strong relationships with customers and internal stakeholders to drive customer satisfaction and loyalty.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates.



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