Incident Response and Resolution Expert

6 days ago


Chennai, Tamil Nadu, India NTT DATA, Inc. Full time
Key Skills and Qualifications
- Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
- CCNA or relevant level 1 Network Security certification is desirable. Certifications carry additional weight on a candidate's qualification for the role.

Required Experience
- Entry-level experience with troubleshooting and providing support in security / network/ data centre/ systems/ storage administration and monitoring Services within a medium to large ICT organisation
- Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.)
- Working knowledge of ITIL processes

Benefits
We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.

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