Major Incident Manager

Are you looking for new opportunities or for a new challenge in your career? Maybe this job is for youWe are currently looking for a Major Incident Manager.Role description The Major Incident Manager is responsible for the end-to-end management of all IT major incidents.We are looking for a dynamic Major Incident Manager to join our IT department. In this...

Bounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today's complex challenges and tomorrow's opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital...

Bounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today's complex challenges and tomorrow's opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital...

Bounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today's complex challenges and tomorrow's opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital...

Incident Manager - Job Description   Perform L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles. Monitoring alerts or incidents and acknowledgement per defined SLA. Perform health check activities and monitor performances of infrastructure components & applications. Engage third parties...

Key Accountabilities\\Critical Incidents: Manage and coordinate responses to critical incidents, ensuring minimal impact on business operations.\Root Cause Analysis: Conduct thorough analysis of incidents to identify root causes and implement corrective actions.\Documentation and Reporting: Maintain accurate and comprehensive records of incidents, including...

Job Description\Main Responsibilities:\\Identify and classify major incidents to ensure timely response.\Cordinate efforts across technical teams, provide regular updates to senior management and users.\Lead technical resolution efforts, mobilize resources to resolve the incident.\Conduct post-incident reviews, identify root cause and implement corrective...

Job DescriptionManage the lifecycle of all Major Incidents and function as the single point of contact (SPOC) during end-to-end management of all IT priority1 incidents between the resolver groups and the internal/external stakeholders.Leveraging technology to issue all communications and providing key stakeholder managementLeading, driving, facilitating and...

This job is with WPP, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. WPP is the creative transformation company. We use the power of creativity to build better futures for our people,...

Bounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today's complex challenges and tomorrow's opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital...

**Role and Responsibilities:**We are looking for a highly skilled Service Restoration Manager to join our team. The ideal candidate will have experience in managing incident life cycles, providing process awareness, reviewing escalated incidents, fostering teamwork, monitoring process performance, identifying opportunities for improvement, governing...

Job Details Requirement Type Permanent Job Title Opening for Incident Management Engineer Job Level Executive - Non-Managerial Job Description Incident Management Engineer No. of Openings 6 Job Domain IT Experience - Minimum - Maximum Science Skills Incident Management Engineer Expected Date Of Joining 2023-10-12 Joining Time 10 Days Salary 50000 Work...

Role and ResponsibilitiesExperience Range - 2 to 5Incident Management: -1. Own the Incident Management process and manage the incident life cycle.2. Provide adequate process awareness for the organization.3. Manage effectiveness and efficiency of the process.4. Review all the escalated incidents and take appropriate actions.5. Focus teams on the restoral of...

Job Description: Overview The role involves overseeing the implementation, execution, and enhancement of Information Technology infrastructure Library (ITIL) processes across various business units.Key Responsibilities: - Apply ITIL best-practices and methodologies to propose changes and contribute to process evolution.- Manage production issues from...

ResponsibilitiesDeploy, execute and improve Information Technology infrastructure Library (ITIL) processes for the Business Process/ Business chain.Apply ITIL best-practices and methodologies. Propose changes to the existing processes and contribute to the evolution of new model/process.Accountable for production issues from incident occurrence, remediation...

Job Description: As a Service Quality Analyst at Societe Generale Global Solution Centre, you will play a key role in delivering exceptional service quality through the implementation and improvement of ITIL processes.Main Responsibilities:Implement and refine ITIL processes to enhance service delivery.Collaborate with stakeholders to develop and maintain...

Job Summary\We are seeking an experienced Major Incident Manager to join our team at HCLTech. As a key member of our incident management team, you will be responsible for managing critical incidents, coordinating responses, and implementing process improvements.\About You\You will have a strong background in incident management, excellent leadership skills,...

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries...

Job DescriptionImplement an Incident/Issue Management Framework across Global Delivery and Investment Services to ensure effective management and remediation of issues for business teams.Conduct operational risk incident review and analysis, including root cause analysis and monitoring of remedial action plans.Provide query management and business support on...

**Company Overview:**Tata Consultancy Services is a leading IT consulting and business solutions firm.**Job Description:**We are seeking an experienced Incident Management Specialist to join our team. As an Incident Management Specialist, you will be responsible for owning the Incident Management process and managing the incident life cycle. You will provide...