
Telecom Operations Specialist
2 weeks ago
Key Responsibilities:
- Analyze current operational processes and systems.
- Collaborate with Solution Architects to design and implement solutions.
- Translate high-level designs into detailed low-level design documents.
- Update and refine low-level design documents as needed.
- Develop test cases and plans for new features, enhancements, or solutions.
- Provide support during system integration testing, user acceptance testing, and operation readiness testing.
- Conduct analysis and support incident resolution and change requests.
Preferred Qualifications:
- Experience in telecommunications operations for RAN, CORE, CLOUD, and TRANSMISSION systems.
- Good working knowledge of automation, correlation in auto ticketing, EMS integration with fault management systems, troubleshooting, and service assurance/fulfillment.
- Excellent communication skills to present solutions and documents to customers.
- Hands-on experience with various Nokia tools, including Netcool, Ticketing/OneITSM (Remedy), MyWFM (Field force Management), and MS-Excel for data analysis.
- Understanding of communication protocols such as SNMP, CORBA, and SYSLOG.
Benefits:
- Full-time permanent employment with a leading organization in the IT services and consulting industry.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
Education:
- Bachelor's degree in any specialization or equivalent.
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