Room Service and Guest Experience Specialist

Customer Service AssociateJob Overview:As a Customer Service Associate, you will be responsible for delivering exceptional guest experiences by ensuring their stay is memorable and enjoyable. You will work closely with the front desk team to manage guest check-ins, check-outs, room assignments, and other related tasks.Key Responsibilities:Process all guest...

**Job Title:** Room Service Steward**Department:** Food & Beverage – In Room Dining (IRD)**Location:** Peninsula Redpine Hotel, Andheri East, Mumbai**Reports To:** Room Service Supervisor / F&B ManagerJob Summary:The Room Service Steward is responsible for delivering food and beverages to guest rooms efficiently and professionally while ensuring high...

Job Opportunity:We foster a culture of acceptance and inclusivity, welcoming individuals who are eager to grow and learn.Key Responsibilities:Deliver exceptional customer service with a friendly and engaging demeanorSelect the perfect options for guests and optimize revenue through effective up-sellingRecommend property facilities and assist guests with...

Role OverviewThis is a high-touch hospitality role crafted for professionals with a background in luxury hotels or private guest services. You will be responsible for the day-to-day hospitality experience for guests and leadership ensuring every welcome, refreshment, and room setup is seamless, elegant, and attentive. During office celebrations and events,...

Role Overview This is a high-touch hospitality role crafted for professionals with a background in luxury hotels or private guest services. You will be responsible for the day-to-day hospitality experience for guests and leadership ensuring every welcome, refreshment, and room setup is seamless, elegant, and attentive. During office celebrations and events,...

Place of Work:Room ServiceScope and General Purpose of Job:To contribute to the smooth and efficient running of the Room Service function within the F&B Division.Responsible to:Room Service ManagerMain DutiesCustomer ServiceEnsures the delivery of brand promise and provides exceptional guest service at all timesProvides excellent service to internal...

Executive Housekeeping RoleAs a key team member, you will be responsible for ensuring exceptional guest room and public area standards are met.Quality Assurance: Inspect guest rooms, public areas, pool, etc., after being cleaned by housekeeping staff to guarantee quality standards are maintained.Room Management: Run sold room reports, verify room status,...

The Room Service Order Taker is responsible for receiving and processing in-room dining orders from guests, ensuring accuracy, efficiency, and outstanding customer service at every interaction.

Job SummaryWe are seeking a highly skilled and professional Concierge Manager to join our dynamic team. The successful candidate will be responsible for delivering exceptional guest experiences through outstanding hospitality and service.This is an exciting opportunity for individuals who thrive in fast-paced environments and possess excellent communication...

Exceptional Guest Experience SpecialistThe role of a server is crucial in delivering exceptional experiences at leading establishments.Key Responsibilities:Customer Focus:Deliver outstanding service to guests at all times, exceeding expectations.Offer excellent support to internal customers as required.Handle guest and internal customer complaints with...