Customer Experience Champion

3 days ago

Bengaluru, Karnataka, India beBeeSuccess Full time US$ 80,000 - US$ 1,20,000

**Job Title:**

Customer Success Advocate">

Key Responsibilities:

  • Develop and maintain in-depth knowledge of assigned accounts and their processes.
  • Maintain and build strong relationships with key stakeholders within the account portfolio.
  • Establish trusted advisor relationships through driving customer value, measurable business outcomes, and customer satisfaction.
  • Retain existing accounts during renewal or competitive re-bids.

Required Skills and Qualifications:

  • Proven experience in Account Management, Sales, or Customer Success environment.
  • Strong communication, presentation, and analytical skills.
  • Ability to understand client needs, pain points, and develop practical plans to increase client satisfaction and profitability.
  • Effective time management, planning, and prioritizing a high level of work.

Benefits:

  • Opportunity to grow your career in a culture that values innovation and collaboration.
  • Work across business levels from business owner to executive.
  • Collaborate positively within and across teams.

Location and Work Arrangements:

  • Home-based position.
  • Flexible working hours (TBC).

Equal Opportunities Employment:

  • We value all candidates, employees, and clients.
  • We place great emphasis on hiring and supporting qualified individuals in each role.
  • We are an equal opportunity employer and do not discriminate on the basis of various protected characteristics.

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