
Strategic Business Partner
5 days ago
We're looking for a highly skilled individual to join our team as a Business Generalist.
- This is a unique opportunity to work closely with founders on cross-functional initiatives, solving high-impact problems that require first-principle thinking and collaboration across functions.
- As a Business Generalist, you will be responsible for driving revenue and capacity planning, working closely with the sales and customer success teams to ensure resources and targets are aligned.
- You will also be responsible for designing and maintaining key business metrics and dashboards, ensuring accurate and actionable data is available for decision-making.
This role requires someone who is enthusiastic, comfortable with ambiguity, and able to thrive in a fast-paced environment. If you enjoy all things business and operations, and are not afraid to roll up your sleeves to get the job done, this might be the role for you.
Responsibilities:- Solve high-impact, cross-functional problems that don't have clear owners - bring clarity, drive execution, and deliver outcomes.
- Collaborate with Sales on initiatives to maximise revenue - identify and fix funnel leakages, shape pricing/packaging strategies, and enable the team with better processes and tools.
- Work closely with Customer Success to drive outcomes on critical KPIs like trial conversions, onboarding health, retention, and churn - provide strategic inputs and process design.
- Drive revenue and capacity planning - ensure resources and targets are aligned.
- Design and maintain key business metrics and dashboards - ensure accurate and actionable data is available for decision-making.
- Love all things business and sales - don't shy away from getting your hands dirty to get the job done.
- Can context-switch between domains (support → sales → CX) without losing depth.
- Comfortable with early stage startup imperfections and able to operate in disorder.
- Extremely high agency and adaptability to make things happen.
If you're passionate about business and operations, and are looking for a challenging and rewarding role, we encourage you to apply.
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