
Senior Client Advocate
1 day ago
Job Overview:
We are seeking a dynamic and proactive Client Relationship Manager to join our team.
This role involves building and maintaining strong client relationships, ensuring seamless campaign execution, and driving revenue growth through upselling and cross-selling opportunities.
Key Responsibilities:
- Act as the primary point of contact between us and clients, ensuring smooth communication and relationship management.
- Understand client business objectives and translate them into effective marketing strategies.
- Manage end-to-end client servicing including campaign briefings, execution, reporting, and performance reviews.
- Collaborate with internal teams to deliver high-quality campaigns on time.
- Maintain strong relationships with existing clients while identifying opportunities for upselling and cross-selling.
- Support new business development by participating in pitches, proposal creation, and presentations.
- Ensure timely collection of payments and manage account profitability.
- Stay updated on industry trends, competitor activities, and digital/advertising innovations to provide strategic recommendations.
Requirements:
- Bachelor's degree in Marketing, Business, Communications, or related field.
- 2–5 years of experience in client servicing/account management with an advertising/creative/digital agency.
- Hands-on agency sales/business development experience.
- Strong communication, presentation, and negotiation skills.
- Able to manage multiple clients and projects simultaneously under tight deadlines.
- Strong understanding of digital marketing, advertising campaigns, and media planning.
- Excellent relationship-building and problem-solving skills.
Why Join Us?
As a Client Relationship Manager, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional client service. You will be responsible for building and maintaining strong client relationships, driving revenue growth, and staying up-to-date on industry trends.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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