Customer Support Advocate

3 days ago


Kollam, Kerala, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 11,40,000
Job Description

We are seeking skilled customer support professionals to join our team in the US voice process. This role is ideal for those with a strong foundation in verbal communication, experience working with CRM tools, and ability to meet performance metrics.

Key responsibilities include:

  • Handling inbound and outbound customer calls from US clients
  • Resolving product, service, billing, or technical issue-related queries
  • Maintaining accurate records of customer interactions and follow-up actions
  • Ensuring high levels of customer satisfaction through prompt and efficient service
  • Adhering to process workflows, scripts, and quality standards
Required Skills & Qualifications

To be successful in this role, you will need:

  • A graduate degree in any stream
  • 2-4 years of experience in US voice process/customer support
  • Excellent verbal communication skills in English
  • Familiarity with CRM tools and call center software
  • Ability to work night shifts
Preferred Attributes

We prefer candidates who have:

  • US accent experience supporting North American clients
  • Problem-solving attitude with ability to think on your feet


  • Kollam, Kerala, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000

    Customer Service RepresentativeThe role of a customer service representative involves providing support to clients through various communication channels. As the first point of contact, you will be responsible for ensuring a positive experience by addressing inquiries and resolving issues efficiently.Key Responsibilities:Client Communication: Serve as the...


  • Kollam, Kerala, India beBeeCustomerSupport Full time ₹ 30,000

    Customer Support Role">We are looking for a customer service professional to provide exceptional support via voice calls.">Key Responsibilities:">Utilize excellent communication skills in English to resolve customer issues and meet needs.">Collaborate with the team to drive business growth and achieve sales targets.">">Requirements:">Graduates and...


  • Kollam, Kerala, India beBeeCustomerService Full time ₹ 5 - ₹ 8

    Job Title: Customer Service RepresentativeWe are seeking a dedicated and detail-oriented professional to serve as the primary point of contact for our customers, ensuring a positive experience from their first interaction to their final resolution.Key Responsibilities:Respond to customer inquiries promptly and professionally via email and other communication...


  • Kollam, Kerala, India beBeeExpertise Full time ₹ 7,68,000 - ₹ 10,68,800

    Customer Support ExpertWe are seeking a skilled Customer Support Expert to manage customer queries and provide support via chat and email.The ideal candidate will have strong communication skills and excellent interpersonal abilities, with the ability to work effectively in a team-oriented environment.Key Responsibilities:Manage customer inquiries and...


  • Kollam, Kerala, India beBeeCustomerService Full time ₹ 32,00,000 - ₹ 52,00,000

    About Our Customer Service RoleWe are seeking enthusiastic and customer-focused individuals to join our team as Customer Support Professionals. As a fresher, you will be trained to handle customer inquiries, resolve issues, and provide excellent service.Key Responsibilities:Respond to inbound and outbound customer calls in a professional manner.Assist...


  • Kollam, Kerala, India beBeeCustomerSupport Full time ₹ 1,80,000 - ₹ 2,28,000

    Job OpportunityWe are seeking a dedicated professional to join our team as a Customer Support Specialist.About the Role:As a Customer Support Specialist, you will be responsible for delivering exceptional support services to our customers over inbound calls. Your primary focus will be on providing genuine service and contributing to customer...


  • Kollam, Kerala, India Groupe Veritas Full time

    Customer Support (IT)Respond to customer inquiries via phone, email, chat, and other communication channels in a professional and timely manner.Understand customer needs and provide accurate information, guidance, or solutions.Log and track customer interactions in the CRM system, ensuring all details are up to date.Mandatory Skills: CSS/HTML/SQL Server


  • Kollam, Kerala, India H&S Studio LLP Full time

    We're Hiring: Customer Support Executive at Anayna At Anayna, we don't just sell fashion—we build meaningful relationships with our customers. Now, we're on the lookout for a passionate and empathetic Customer Support Executive to join our growing teamWhat you'll do:Be the voice of Anayna and deliver delightful experiences across chat, email, and calls...


  • Kollam, Kerala, India beBeeHelpDesk Full time ₹ 9,00,000 - ₹ 12,00,000

    Boost your career as a skilled Help Desk Engineer - Level 1 and streamline international customer operations with this dynamic role.About the Job:This position is ideal for self-driven individuals who thrive in fast-paced environments and possess hands-on experience in ticketing tools and remote support software.The company specializes in Business Process...


  • Kollam, Kerala, India beBeeStrategic Full time ₹ 1,20,000 - ₹ 1,50,000

    Customer Experience SpecialistDelivering exceptional support and service to customers is at the core of our organization.