Customer Support Professional

3 days ago

Kollam, Kerala, India beBeeCustomerService Full time ₹ 32,00,000 - ₹ 52,00,000

About Our Customer Service Role

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Support Professionals. As a fresher, you will be trained to handle customer inquiries, resolve issues, and provide excellent service.

Key Responsibilities:

  • Respond to inbound and outbound customer calls in a professional manner.
  • Assist customers with queries, complaints, and product/service information.
  • Provide timely and accurate responses to customer concerns.
  • Maintain records of customer interactions and update databases.
  • Elevate complex issues to the relevant department when necessary.
  • Ensure customer satisfaction by delivering exceptional service.

Requirements:

  • Excellent verbal and written communication skills.
  • A positive attitude, patience, and problem-solving ability.
  • Willingness to work flexible shifts if required.

Possible Career Growth Opportunities

As a Customer Support Professional, you will have the opportunity to develop your skills and advance your career in a supportive and dynamic environment.

Why Work With Us

We offer a range of benefits and opportunities for growth and development. If you are passionate about delivering exceptional customer service, we encourage you to apply for this role.

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