Operational Support Professional

3 days ago

Kollam, Kerala, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 7,00,000
Job Title: Customer Support Specialist

We are seeking a highly skilled and experienced professional to fill the role of Customer Support Specialist. As a key member of our support staff, you will be responsible for providing exceptional customer service and technical support to our clients.

This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about delivering outstanding results. If you have excellent communication skills, a strong work ethic, and a commitment to excellence, we encourage you to apply.

  • Handle customer inquiries via phone, email, and chat in a timely and professional manner.
  • Respond to customer complaints and resolve issues in a prompt and courteous way.
  • Provide technical support and troubleshooting assistance to customers, ensuring that their problems are resolved efficiently.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
Requirements:
  • Strong English communication skills, both written and verbal.
  • Excellent problem-solving and analytical skills, with the ability to think critically and creatively.
  • Able to work in a dynamic environment, prioritizing tasks and meeting deadlines effectively.
  • Prior customer service experience is preferred, but not required. We provide comprehensive training to ensure your success in this role.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and collaborative work environment that fosters growth and innovation.
About Us:

Our company is committed to delivering exceptional customer experiences through our dedication to quality, service, and innovation. We are passionate about making a positive impact in the lives of our customers, and we're looking for like-minded professionals to join our team.

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