Highly Skilled Customer Support Professional

2 days ago

Kollam, Kerala, India beBeeCustomerSupport Full time ₹ 12,00,000 - ₹ 14,40,000

We are seeking a highly skilled Customer Support Engineer to join our global support team.

Key Responsibilities:
  • Provide exceptional communication and interpersonal skills to interact with customers and resolve their issues.
  • Effectively communicate next steps, status, and inspire confidence in customers.
  • Demonstrate troubleshooting skills and collaborate with cross-functional teams to resolve complex customer issues.
  • Develop a strong understanding of commerce platform concepts and online services including order to cash operations and billing systems processes.
  • Apply technical aptitude to troubleshoot and resolve online account/login issues and develop an understanding of the Azure Platform.

This is a unique opportunity to work as part of a global support team providing business-critical support to customers worldwide through various support offerings.

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