Call Centre Operations Manager

Job Title: Head Call CentreJob Summary:The Head Call Centre is responsible for leading the Call Centre operations, driving revenue growth, and motivating the team to achieve exceptional customer service standards. This role involves setting up and streamlining Call Centre processes and systems, developing and defining targets and goals to meet customer and...

Job Title: Head Call CentreJob Summary:We are seeking a highly skilled and experienced Head Call Centre to lead our customer service team and drive revenue growth. The successful candidate will be responsible for handling call centre operations, motivating and inspiring team members, and setting up and streamlining robust call centre processes and...

Job Title: Centre Manager IELTSJob Summary:Raffles Educity is seeking a highly motivated and experienced Centre Manager IELTS to lead our IELTS Coaching Centre. The successful candidate will be responsible for managing the day-to-day operations of the centre, ensuring high academic standards, and driving initiatives to achieve IELTS result success rate...

Job Title: Centre Manager IELTSJob Summary:The Centre Manager IELTS is responsible for overseeing the daily operations of the IELTS Coaching Centre, ensuring high academic standards, and driving initiatives to achieve full seat capacity utilisation and high success rates of students in the IELTS exam.Key Responsibilities:Monitor centre operations to ensure...

Job Summary:The Business Development Executive - Call Center will be responsible for making outbound calls and receiving inbound calls to provide support and information to consumers, with the goal of achieving the target number of walk-ins per month.Key Responsibilities:Achieve the target number of walk-ins per monthResolve customer queries and problems...

Function/Department : Centre OperationsDivision : Branch OfficeJob Purpose:As a key member of the Raffles Educity team, the Centre Director IELTS will be responsible for driving the operational excellence of our IELTS Coaching Centre. This will involve ensuring full seat capacity utilisation, high academic standards, and a culture of excellence that...

Job Summary:We are seeking a highly motivated and results-driven Business Development Executive to join our team at Raffles Educity. As a Business Development Executive, you will be responsible for making outbound calls and receiving inbound calls to provide support and information to consumers, as well as tele-marketing to achieve target walk-ins.Key...

Job Title: Branch Operations ManagerJob Summary:Raffles Educity is seeking a highly skilled Branch Operations Manager to lead our branch team and drive business growth. The successful candidate will be responsible for supervising and guiding the team, managing branch operations, and building strong relationships with clients and employees.Key...

About this role:We are seeking a talented and experienced Centre Manager to lead our IELTS Coaching Centre at Raffles Educity. This is a fantastic opportunity for a dynamic and results-driven individual to join our team and contribute to the success of our students.Key responsibilities:Manage the operations of the IELTS Coaching Centre to ensure full seat...

Job Title: Branch Operations ManagerJob Summary:Raffles Educity is seeking a highly skilled Branch Operations Manager to lead our branch team in achieving revenue, registration, and filing targets. The successful candidate will provide leadership, guidance, and direction to the team, ensuring efficient branch operations and high standards of customer...

About the RoleWe are seeking a highly skilled and experienced Senior IELTS Operations Manager to join our team at Raffles Educity. In this role, you will be responsible for managing the day-to-day operations of our IELTS Coaching Centre, with a focus on achieving high student success rates and maintaining academic excellence.Key ResponsibilitiesTo monitor...

Job Title : Branch HeadLocation : Raffles EducityJob Purpose:To provide strategic leadership to the branch and lead and direct the Branch team with the objective of achieving revenue, registration, admission, and filing targets for the branch. The job holder is responsible for supervising and guiding the Branch team, managing branch operations efficiently,...

Job Title: BDE / Telecaller – Call CenterJob Summary:We are seeking a highly motivated and customer-focused Business Development Executive to join our Call Center team at Raffles Educity. As a key member of our customer service team, you will be responsible for making outbound calls and receiving inbound calls to provide support and information to...

Job Title: Branch Operations ManagerAbout the Role:We are seeking a highly skilled and experienced Branch Operations Manager to join our team at Raffles Educity. The successful candidate will be responsible for leading and directing the branch team to achieve revenue, registration, admission, and filing targets. Key responsibilities include guiding and...

Unlock New Opportunities with HSBCAre you looking for a career that will take you further? Join HSBC and experience the possibilities. Our company offers opportunities, support, and rewards that will help you grow and succeed.Key ResponsibilitiesAs an Assistant Manager Branch Operations, you will be responsible for ensuring timely and error-free reporting of...

Unlock New Opportunities with HSBCAt HSBC, we're committed to building a culture where all employees are valued, respected, and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.Key Responsibilities• Ensure...

Unlock New Opportunities at HSBCAre you ready to take your career to the next level? At HSBC, we offer a range of opportunities for professionals who want to grow and develop their skills. Whether you're looking for a new challenge or want to start your career, we have a role that's right for you.Key Responsibilities• Provide timely and accurate reporting...

Job Title: Area Manager - ServiceAt Royal Enfield, we are seeking a highly skilled and experienced Area Manager - Service to lead our dealer service performance in the region. As a key member of our team, you will be responsible for implementing various service processes and providing guidance on overall business operations.Key Responsibilities:Create...

Job SummaryThe role involves leading the recruitment division as a profit centre head, focusing on closing positions for clients in a timely manner, generating targeted revenue, managing a team of recruiters, and expanding client reach to increase position closures.Key ResponsibilitiesClosely monitor and meet client expectations by delivering positions...

Unlock New Opportunities with HSBCAre you looking for a career that will take you to new heights? Join HSBC and experience the possibilities. Whether you want a career that could take you to the top or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.Key Responsibilities Ensure timely...