Service Relationship Manager

22 hours ago


Lucknow Gorakhpur, India beBeeCustomer Full time US$ 5,00,000 - US$ 10,00,000
Job Title:

Closing Deals and Growing Customer Relationships

About This Role:

This is a sales-focused position where you will be responsible for driving delivery and sales of various services to assigned clients.

  • Main Objectives:
  • Drive delivery and sales of Data (Internet Bandwidth, MPLS, Cloud), Voice (Postpaid), Broadband, and Fixed Line services in the assigned territory.
  • Achieve growth in Customer Market Share (CMS) and Revenue Market Share (RMS) across new and existing accounts.
  • Acquire new clients and grow revenue through upselling and cross-selling opportunities.
  • Negotiate, finalize, and execute contracts/orders to meet revenue targets.
Key Responsibilities:
  • Act as the primary contact for all client needs across the three lines of business.
  • Build, manage, and grow strong, long-term client relationships.
  • Coordinate with internal teams to ensure on-time delivery and customer satisfaction.
  • Gather client insights and provide proactive business solutions.
  • Maintain high customer service standards and resolve issues effectively.
Your Qualifications:
  • You have experience in sales and customer service roles.
  • You have knowledge of the telecommunications industry and its products.
  • You have excellent communication and negotiation skills.
  • You are results-driven and goal-oriented.
  • You are able to work independently and as part of a team.
What We Offer:
  • We offer competitive compensation packages.
  • We offer opportunities for career growth and professional development.
  • We offer a dynamic and supportive work environment.
How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].



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