Account Growth Specialist

2 weeks ago


Pune, Maharashtra, India beBeeCybersecurity Full time ₹ 15,00,000 - ₹ 25,00,000

About the Role:

We are seeking a seasoned Customer Success Strategist to spearhead our customer growth initiatives. The ideal candidate will possess a proven track record of success in managing major accounts and driving customer expansion.


The successful candidate will have extensive technical expertise in the cybersecurity field, coupled with strong analytical and project management skills. They will be proactive in problem-solving, able to make informed decisions, and identify opportunities to drive resolution with our tech support team.


Key Responsibilities include serving as the primary contact liaison for technical questions or escalations, assisting customers in developing strategic plans, collaborating with account management teams, and identifying opportunities for expanding usage across the customer's organization.


The ideal candidate will possess excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. They will also be able to multi-task and thrive in a fast-paced environment.


Requirements:

  • A minimum 5 years of experience in customer success/project management roles, particularly in managing major accounts and driving customer growth
  • Technical expertise in the cybersecurity field
  • Proactive approach to problem-solving
  • Excellent communication and interpersonal skills
  • Ability to multi-task and thrive in a fast-paced environment


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