IT Support Specialist

4 weeks ago


Bengaluru, Karnataka, India Conduent Business Services Full time
Job Summary

We are seeking a highly skilled IT Operations Analyst II to join our team at Conduent Business Services. The successful candidate will have a strong background in application support and excellent communication skills.

Key Responsibilities
  • Provide technical support for applications and services
  • Research and resolve complex technical issues
  • Document solutions and share with team members
  • Monitor service platforms and initiate troubleshooting activities
  • Handle customer inquiries and feedback via email and phone
  • Manage user access and termination
  • Resolve L1 and L2 tickets and incidents
  • Collaborate with team members to resolve technical issues
Requirements
  • 4+ years of experience in application support
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Flexibility to learn new processes and technologies
  • Basic knowledge of Windows Services and Linux
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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