Airport Operations Associate
3 weeks ago
Role Summary
The Airport Operations Associate will be responsible for maintaining the highest level of safety, security, and service standards for ground operations at AirAsia.
Key Responsibilities
- Document checking: passport verification, reservation checking, and issuing boarding passes.
- Tagging luggage and conducting carry-on inspections, adhering to team and conditions.
- Boarding and deplaning guests in a timely and efficient manner.
- Providing assistance to guests with special needs, such as wheelchair assistance.
- Handling documents, including crew signatures, departure, and arrival immigration cards.
- Complying with airline standards, safety protocols, and applicable laws in all locations.
Requirements
- Pleasant, friendly, mature, and humble demeanor.
- Proficient in oral and written English and local language, where staff is located.
- Excellent interpersonal and communication skills.
- Able to work on shifts without compromise.
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