Airport Operations Assistant
1 month ago
Job Summary
The Airport Operations Assistant will be responsible for ensuring the smooth operation of ground services at AirAsia. This role requires a high level of safety, security, and service standards to be maintained at all times.
Key Responsibilities
- Documentation check: passport verification and matching, reservation checking from the system, and issuing boarding passes.
- Tagging luggage and conducting carry-on inspections, adhering to team and condition guidelines.
- Boarding guests onto aircraft and deplaning them safely.
- Providing assistance to guests with special needs, such as wheelchair or NTL requirements.
- Handling documents, including guest departure and arrival immigration cards.
- Complying with Airline Standards, safety performance, and applicable laws and procedures in all operational locations.
Requirements
- Pleasant, friendly, mature, humble, honest, and meticulous, with the ability to perform under pressure in a challenging environment.
- Proficient in oral and written English and local language, with good interpersonal and communication skills.
- Able to work on shifts and adapt to changing circumstances.
Diversity and Inclusion
AirAsia values diversity and is committed to creating a fair and inclusive work environment. We welcome applicants from all backgrounds and are proud to be an equal opportunity employer.
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